**Support your local HOPPS Dealer
We suggest you check your local shops first for purchasing HOPPS products.
RETURNS & EXCHANGES: for online store.
ALL Sales are FINAL except in the case of manufacturing defects or if a shipping error has occurred on our part, i.e. wrong item /size received. Our soft goods sizing is consistent with industry standards. (Color of t-shirts is NOT considered a shipping error.) Returns and exchanges are accepted within 30 days of your order as long as the items are in brand new condition. For any returns you must obtain a return authorization(RA) number.
SHIPPING
At this time, we are only accepting orders from residents that live in the U.S.A. All orders are shipped via UPS Ground. Shipping and handling fees are calculated on a per item basis and determined by item weight. Please allow 3 business days for order processing and verification, and an additional 7-10 business days for delivery. We are not responsible for any lost, stolen, or damaged shipments. UPS will not ship to P.O. boxes. For any additional question feel free to send us an email.
RETURNS & EXCHANGES: for shop accounts.
ALL Sales are FINAL except in the case of manufacturing defects or if a shipping error has occurred on our part, i.e. wrong item /size received. Our soft goods sizing is consistent with industry standards. (Color of t-shirts is NOT considered a shipping error.) Returns and exchanges are accepted within 30 days of your order as long as the items are in brand new condition. For any returns you must obtain a return authorization(RA) number.
SALES TAX
Sales Tax is charged to those orders shipped within the state of New York. All apparel including hats under $110 is tax exempt. For apparel and hats over $110, the applicable tax rate is 4.375%. Bags and accessories are not considered apparel and are taxable. The applicable tax rate for bags and accessories is 8.375%. Shipping is also taxed. Sales tax is not charged to orders shipped to states outside of New York.